Product Return Timeline Policy
Returned Products Outside the Timeline (5 and 7 Calendar Days) will be Charged a 15% Restocking Fee..
|Only Diamonds with GIA Inscribed Report Number.
||5 Calendar Days from Invoice Date.|
Customized Jewelry is None Returnable.
Only Finished Jewelry State
|7 Calendar Days from Invoice Date.|
Contemporary Metal Band Size Exchange Program
Coronado Jewels offers lifetime size exchanges for only $20 per exchange on Contemporary Metal Bands for a different finger size of the same ring if available or closest similar style or value at Coronado Jewel's discretion. Requires proof of purchase.
What you need to know
- Upon receiving and processing your return, we'll exchange, replace, or credit via the original payment method within 3 business days
- Return products must be in original condition and please include all packaging, envelopes, bags, boxes, etc.
- Insurance coverage must be for the full value of return items as Coronado Jewels is not responsible for lost or damaged shipments
- Coronado Jewels is unable to accept hazardous materials or cash on delivery (COD) return shipments
- Additional fees may apply for abuse of return privileges, not following guidelines, or shipping back of unaccepted items
- Items returned because of manufacturing defects will be exchanged