Product Return Timeline Policy

Returned Products Outside the Timeline (5 and 7 Calendar Days) will be Charged a 15% Restocking Fee.


Only Diamonds with GIA Inscribed Report Number.

5 Calendar Days from Invoice Date.

Customized Jewelry is None Returnable.

 Only Finished Jewelry State  

7 Calendar Days from Invoice Date.


Contemporary Metal Band Size Exchange Program

Coronado Jewels offers lifetime size exchanges for only $20 per exchange on Contemporary Metal Bands for a different finger size of the same ring if available or closest similar style or value at Coronado Jewel's discretion. Requires proof of purchase.

What you need to know

  • Upon receiving and processing your return, we'll exchange, replace, or credit via the original payment method within 3 business days
  • Return products must be in original condition and please include all packaging, envelopes, bags, boxes, etc.
  • Insurance coverage must be for the full value of return items as Coronado Jewels is not responsible for lost or damaged shipments
  • Coronado Jewels is unable to accept hazardous materials or cash on delivery (COD) return shipments
  • Additional fees may apply for abuse of return privileges, not following guidelines, or shipping back of unaccepted items
  • Items returned because of manufacturing defects will be exchanged

Return address:

567 West Lancaster Blvd # 991 Lancaster Ca, 93584